Q: What's your refund policy?
A: I can cancel orders as long as I have not shipped your product! If your product has already been shipped, I cannot offer refunds.
Q: How about your return/cancellation policy?
A: All sales are final. I can only offer exchanges or returns if your product comes in damaged.
Q: Where is your shop located?
A: I am based in Northern California!
Q: How long will my product get to me?
A: It may take a few weeks or so. Currently I am only accepting and shipping orders within the United States. Please be patient as this is a soft opening and I am the only one processing and packaging orders.
Please do not use the message option on BigCartel to contact me. The best place to message me is via my email below: